%0 Book Section %@nexthigherunit 8JMKD3MGPCW/444BQ9E %@holdercode {isadg {BR SPINPE} ibi 8JMKD3MGPCW/3DT298S} %3 Stakeholder Analysis Process Using Cognitive Mapping - Lopez & Loureiro.pdf %@mirrorrepository iconet.com.br/banon/2006/11.26.21.31 %4 sid.inpe.br/mtc-m21b/2013/10.07.18.42 %A Villafranca, Brenda Carolina Lopez, %A Loureiro, Geilson, %@secondarytype PRE LI %B Concurrent Engineering Approaches for Sustainable Product Development in a Multi-Disciplinary Environment %C London %D 2013 %E Stjepandić, %E , Josip, %E Rock, Georg, %E Bil, Cees, %@secondarykey INPE--/ %I Springer %K systems engineering, stakeholder analysis, cognitive map. %P 1069-1080 %S Proceedings of the 19th ISPE International Conference on Concurrent Engineering %T Stakeholder analysis process using cognitive mapping %X The stakeholder analysis is the starting point in Systems Engineering. The outcome of the analysis affects the whole development effort until the validation phase; hence the importance and criticality in understanding the stakeholder needs, which represent the problem to be solved. This paper aims to propose a Process of Stakeholder Analysis using cognitive mapping through a practical example of its application. The cognitive approach proposed brings some benefits needed to give completeness to the stakeholder analysis. Some of these benefits are the graphic visualization of the problem, a structured elicitation of root needs and its rationale. %@area ETES %@electronicmailaddress brenda.villafranca@lit.inpe.br %@electronicmailaddress geilson@lit.inpe.br %@e-mailaddress marcelo.pazos@inpe.br %@documentstage not transferred %@group LIT-LIT-INPE-MCTI-GOV-BR %@group LIT-LIT-INPE-MCTI-GOV-BR %@dissemination BNDEPOSITOLEGAL %@isbn 978-1-4471-4425-0 %@isbn 978-1-4471-4426-7 %@usergroup marcelo.pazos@inpe.br %@usergroup self-uploading-INPE-MCTI-GOV-BR %@resumeid %@resumeid 8JMKD3MGP5W/3C9JH57 %@affiliation Instituto Nacional de Pesquisas Espaciais (INPE) %@affiliation Instituto Nacional de Pesquisas Espaciais (INPE) %@versiontype publisher %@doi 10.1007/978-1-4471-4426-7_90 %2 sid.inpe.br/mtc-m21b/2013/10.07.18.42.04